FREQUENTLY ASKED QUESTIONS
Do we have parking?
Yes, but it is strictly limited and requires a pre booking. The parking is unavailable at certain times of the year. Please refer to our parking section for further information.
Is the tap water safe for drinking?
Yes. We have some of the freshest tap water in the world.
Do we have a lift?
Yes we do, however there are some stairs leading to all rooms due to the historic layout of the building and also the fact that we are made up of three different buildings. We do also have 4 rooms that are located on the third floor and there are a flight of stairs to access these rooms as the lift only goes to level 2. If you require help with bags please don’t hesitate to ask.
Are there laundry facilities?
Yes, we have a self-serve laundry located on the first floor as well as same day dry cleaning services available (clothes must be dropped off before 9am for same day dry cleaning). Laundry detergent is sold at the reception desk.
Do we have a gym/pool?
No we do not, but we can assist in locating the nearest facilities.
Do we have ensuite bathrooms?
Yes, all of our rooms have their own bathrooms and toilet.
Are the rooms self-contained?
No, we do not have cooking facilities in the rooms. We do provide tea and coffee making facilities and a small fridge.
Are the rooms noisy?
We are in the busiest area of Hobart so it is possible that you will encounter some noise during your stay with us. We do everything we can to minimise the impact of this noise but cannot guarantee that your room will be silent.
Do we have a restaurant?
Yes, we serve breakfast lunch and dinner 7 days of the year (except Christmas Day). We also serve meals in our Derwent Bar.
Do we have hairdryers in all our rooms?
Yes, there is a wall mounted hair dryer in each room.
Do we provide linen?
Yes, we provide all the linen and towels for your stay.
Are we located far from the Hobart Shopping Precinct?
No, we are a 5 minute walk from the main shopping are.
Do we provide an airport shuttle?
No, we do not have a shuttle at the hotel but the Sky Bus (1300 759 287) service every arrival and departure for $19.50pp. Taxi is also available for approximately $55 one way to the airport. The Sky Bus service picks up and drops off from the front of the Brooke Street Pier which is located over the road from the hotel.
How far are you from the airport?
We are a 20 minute car ride from Hobart International Airport or 45 minutes approx via the Sky Bus Shuttle.